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Breach Notification Procedure

HIPAA Rule: §164.400–414 (Breach Notification Rule)

Purpose

Define the process for determining whether a security incident constitutes a reportable breach and for notifying affected parties within required timeframes.

What Constitutes a Breach

A breach is the acquisition, access, use, or disclosure of PHI in a manner not permitted by HIPAA that compromises the privacy or security of the information.

Not a breach (safe harbors): - PHI that was encrypted at rest and in transit, where the decryption key was not also compromised - Unintentional acquisition by an authorized workforce member acting in good faith

Breach Assessment (4-Factor Test)

Evaluate each incident using HHS's 4-factor risk assessment:

  1. Nature and extent of PHI involved — types, how much
  2. Who accessed or used the PHI — known vs unknown person
  3. Whether PHI was actually acquired or viewed — or just at risk
  4. Extent to which risk has been mitigated — e.g., credential recovered

If probability of compromise is low → not a reportable breach. If probability is unclear or significant → treat as reportable.

Notification Timelines

Recipient Timeline Requirement
Affected individuals Within 60 days of discovery Written notice
HHS Within 60 days (if ≥500 individuals) HHS online portal
HHS (annual log) Within 60 days of calendar year end (if < 500 individuals) Log submission
Media (if ≥500 in a state/jurisdiction) Within 60 days Press release
Covered Entity (if we are a BA) Without unreasonable delay, within 60 days Per BAA terms

Notification Content (Individuals)

Breach notices to individuals must include:

  • Description of the breach
  • Types of PHI involved
  • Steps taken to mitigate harm
  • Steps individuals can take to protect themselves
  • Contact information for questions

Escalation Path

Incident detected
    │
    ▼
Incident Commander notified (within 1 hour)
    │
    ▼
Legal / Compliance notified (within 4 hours for P1/P2)
    │
    ▼
4-Factor breach assessment (within 24 hours)
    │
    ├── NOT a breach → document and close
    │
    └── IS a breach → notify within 60 days

Documentation

All breach determinations (including "not a breach" conclusions) must be documented and retained for 6 years.