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Workforce Training Policy

HIPAA Rule: §164.308(a)(5)

Purpose

Ensure all workforce members who access PHI systems understand their HIPAA obligations and can recognize and respond to security threats.

Who Must Be Trained

Group Training Required
All engineers (DevOps, backend, frontend) HIPAA Security awareness + PHI handling
App administrators Above + access control procedures
Anyone with PHI system access Full Security Rule training

Training Requirements

Initial Training

All new workforce members must complete HIPAA training before being granted access to PHI systems.

Topics: 1. What is PHI and why it is protected 2. HIPAA Security Rule overview 3. Your responsibilities as a workforce member 4. Password and authentication requirements (MFA) 5. Incident recognition and reporting 6. Acceptable use of PHI systems 7. Consequences of violations

Annual Refresher

All workforce members must complete an annual refresher covering: - Policy updates since last training - Recent incident trends (anonymized) - Phishing awareness

Training Delivery

  • Platform: [TBD — e.g., Google Classroom, dedicated LMS, or recorded internal session]
  • Completion must be documented with date and trainer/platform
  • Certificates of completion retained for 6 years

Sanctions

Failure to complete training within 30 days of hire (or annual due date) results in:

  1. Access to PHI systems suspended until training complete
  2. Manager notified
  3. Documented in personnel record

Intentional PHI misuse results in immediate access revocation and disciplinary action up to termination.

Training Records

Field Retention
Name of trainee 6 years
Date of training 6 years
Training content version 6 years
Completion confirmation 6 years

Phishing Simulation

Conduct annual phishing simulations against workforce members with PHI system access. Document results and use for targeted follow-up training.